shipping & returns

SHIPPING POLICY

-HAIR FLIPZ BOUTIQUE USES THE UNITED STATES POSTAL SERVICE TO SHIP TO ADDRESSES AND P.O. BOXES

-ALLOW ​6-8 BUSINESS DAYS FOR WIGS AND BUNDLES DELIVERIES

-PLEASE MAKE SURE SHIPPING ADDRESS IS CORRECT, AS WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES HOWEVER EACH INDIVIDUAL PACKAGE WILL INCLUDE INSURANCE FOR A PORTION OF THE COST.

-BEFORE CONTACTING US REGARDING THE LOCATION OF YOUR PACKAGE, RETRIEVE THE TRACKING NUMBER AND CONTACT THE POST OFFICE FIRST. 

 

INTERNATIONAL ORDERS 

HAIR FLIPZ BOUTIQUE IS NOT RESPONSIBLE FOR ANY FEES/CHARGES INQUIRED UPON DELIVERY .

RETURN AND EXCHANGE POLICY 

***RETURN ADDRESS***

7972 PINES BLVD #245242

PEMBROKE PINES, FL 33024

IT IS IMPORTANT YOU INCLUDE THE "#" OR YOUR PACKAGE WILL BE RETURNED. UNFORTUNATELY IT ISNT IN OUR CONTROL.

-IN THE EVENT YOUR CUSTOM WIG OR BUNDLES DOES NOT SUIT YOUR NEEDS YOU MAY EXCHANGE YOUR PURCHASE.

-EXCHANGES MUST BE MADE WITHIN 7 BUSINESS DAYS OF DELIVERY AS LONG AS ITEM(S) HAVE NOT BEEN ALTERED IN ANY WAY.  LACE, RUBBER BANDS, WRAPS, AND TAGS MUST ALL STILL BE IN TACT AND SENT BACK IN ITS ORIGINAL SILK BAG OR BOX. 

-A E-GIFTCARD WITH BE EMAILED TO YOU CONTAINING YOUR TOTAL PURCHASE AMOUNT TO USE ON A FUTURE PURCHASE.

-UNFORTUNATELY HAIR FLIPZ BOUTIQUE DOES NOT ACCEPT CREDIT CARD OR CASH RETURNS AS EACH PURCHASE IS MADE TO ORDER(PREORDERS)

-YOU ARE RESPONSIBLE FOR SHIPPING COST ASSOCIATED WITH MAILING THE ITEM BACK TO US.

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