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Pink Sugar
  • How long is shipping?
    All units are made to order so shipping is typically 10-14 business days.
  • Do you offer overnight shipping?
    No we dont due to the fact that 90% of our units are made to order.
  • What are your business hours?
    Please refer to the contact page for complete hours of operation
  • Where are you located?
    Orlando, FL (Lake Nona)
  • What is Mink hair?
    In relation to virgin hair, mink is the highest quality virgin hair. Mink hair is very full, thick, longer and comes in 1b. Does it really come from a mink animal? Of course not! This texture was given that name due to its closeness in texture being soft and silky.
  • What is the difference between mink hair and virgin hair?
    Mink hair comes from more than one donar while virgin hair comes from one donar. Mink hair is also thicker and silkier than virgin hair.
  • Can I send in my own hair to make a unit?
    No however we will restore your old units from Hair Flips.
  • Do you color hair from another vendor?
    NO! Unfortunately we can not determine the quality of other vendors so we'd rather not process it and risk damaging the hair!
  • Do you take measurments?
    Yes. Watch a youtube video or look at a google diagram on how to properly measure your head before choosing cap size!
  • Can I submit a photo of the style I want?
    Yes! Choose a basic natural hair colored unit then email a photo of your desired look with order number. The differnce in price will be settle through an invoice.
  • Can I return bundles and Wigs?
    Returns are not accepted however you may exchange or receive a store credit for future use. Wigs and Bundles may be returned at your own expense within 7 business days of delivery date as long as the bundles are in the state you received them with tags, bundle wraps, and rubber bands in tact.
  • Do you refurbish bundles and wigs?
    Yes, send an email for complete details.
  • What shampoo and conditioner do I use?
    Based on Hair Flipz Boutique's experience we recommend but not limited to Tresemme deep cleanse shampoo and Silicon mix conditioner. Apple cider vinegar is great for stripping the hair of dirt and oils.
  • How much hair do I need?
    inches 12-16" requires two bundles inches 18-24" requires three bundles inches 26-30" requires four or more bundles
  • Does the install come with the purchase of my wig?
    No, please book an install only appoint. A Shampoo can be added for an additional cost
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