Frequently asked questions

All units are made to order so shipping is typically 10-14 business days.

No we dont due to the fact that 90% of our units are made to order.

Please refer to the contact page for complete hours of operation

Orlando, FL (Lake Nona)

In relation to virgin hair, mink is the highest quality virgin hair. Mink hair is very full, thick, longer and comes in 1b. Does it really come from a mink animal? Of course not! This texture was given that name due to its closeness in texture being soft and silky.

Mink hair comes from more than one donar while virgin hair comes from one donar. Mink hair is also thicker and silkier than virgin hair.

No however we will restore your old units from Hair Flips.

NO! Unfortunately we can not determine the quality of other vendors so we'd rather not process it and risk damaging the hair!

Yes. Watch a youtube video or look at a google diagram on how to properly measure your head before choosing cap size!

Yes! Choose a basic natural hair colored unit then email a photo of your desired look with order number. The differnce in price will be settle through an invoice.

Returns are not accepted however you may exchange or receive a store credit for future use. Wigs and Bundles may be returned at your own expense within 7 business days of delivery date as long as the bundles are in the state you received them with tags, bundle wraps, and rubber bands in tact.

Yes, send an email for complete details.

Based on Hair Flipz Boutique's experience we recommend but not limited to Tresemme deep cleanse shampoo and Silicon mix conditioner. Apple cider vinegar is great for stripping the hair of dirt and oils.

inches 12-16" requires two bundles inches 18-24" requires three bundles inches 26-30" requires four or more bundles

No, please book an install only appoint. A Shampoo can be added for an additional cost