shipping & returns
SHIPPING POLICY
-HAIR FLIPZ BOUTIQUE USES THE UNITED STATES POSTAL SERVICE TO SHIP TO ADDRESSES AND P.O. BOXES
-ALLOW ​10-15 BUSINESS DAYS FOR CUSTOM UNITS AND BUNDLE DELIVERIES
-PLEASE MAKE SURE SHIPPING ADDRESS IS CORRECT, AS WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES HOWEVER EACH INDIVIDUAL PACKAGE WILL INCLUDE $100 OF INSURANCE BUT YOU MAY PURCHASE MORE.
-BEFORE CONTACTING US REGARDING THE LOCATION OF YOUR PACKAGE, RETRIEVE THE TRACKING NUMBER AND CONTACT THE POST OFFICE FIRST. ONCE THE ORDER HAS SHIPPED IT IS NO LONGER IN OUR HANDS.
INTERNATIONAL ORDERS
HAIR FLIPZ BOUTIQUE IS NOT RESPONSIBLE FOR ANY FEES/CHARGES INQUIRED UPON DELIVERY .
RETURN AND EXCHANGE POLICY
***RETURN ADDRESS***
7157 NARCOOSSEE ROAD #1568, ORLANDO, FL 32822
IT IS IMPORTANT YOU INCLUDE THE SUITE OR YOUR PACKAGE WILL BE RETURNED/LOST.
-IN THE EVENT YOUR CUSTOM WIG OR BUNDLES DOES NOT SUIT YOUR NEEDS YOU MAY EXCHANGE YOUR PURCHASE IF YOU HAVE NOT WORN OR CUT THE UNIT IN ANYWAY.
-EXCHANGES MUST BE MADE WITHIN 5 BUSINESS DAYS OF DELIVERY AS LONG AS ITEM(S) HAVE NOT BEEN ALTERED IN ANY WAY. LACE, RUBBER BANDS, WRAPS, AND TAGS MUST ALL STILL BE IN TACT AND SENT BACK IN ITS ORIGINAL SILK BAG OR BOX INCLUDING ANY FREE GIFT. FAILURE TO DO SEE WILL RESULT IN A CHARGE FOR THE AMOUNT OF THE UNRETURNED ITEM(S)
-A E-GIFTCARD WITH BE EMAILED TO YOU CONTAINING YOUR TOTAL PURCHASE AMOUNT TO USE ON A FUTURE PURCHASE.
-UNFORTUNATELY HAIR FLIPZ BOUTIQUE DOES NOT ACCEPT CREDIT CARD OR CASH RETURNS AS EACH PURCHASE IS MADE TO ORDER(PREORDERS)
-YOU ARE RESPONSIBLE FOR SHIPPING COST ASSOCIATED WITH MAILING THE ITEM BACK TO US WITH THE RETURN CARD THAT CAME WITH YOUR PURCHASE.
-ACCESSORIES ARE FINAL SALE